AIW-202Applied AI at Work

Practical Application of AI in Sales

AI can research accounts, draft outreach and prep calls in minutes. Use it to build more pipeline without sending claims you can't back up or breaking contact rules.

10 lessons About 3 hours 4 ALCs Certificate on completion

What you'll be able to do

  • Research accounts and draft outreach with AI that you'd be comfortable having quoted back to you
  • Stay inside consent, calling and email rules when AI tools or agencies contact buyers for you
  • Answer security questionnaires and build business cases faster without overstating the product
  • Forecast from recorded evidence instead of optimism, with AI doing the summarizing
You finish with

Your team's AI sales playbook

What's in it. The tool register including agencies' tools, the data and contact rules, each use case with its prompt, checks and benchmark, and the shared records that keep what sellers say true.

You build it lesson by lesson, using your own organization, and submit it for your certificate. It's yours to keep and adapt.

Who it's for

Account executives, SDR and BDR teams, sales managers and revenue operations leads.

What's inside

  1. Part 1Where the requirement comes from 18 min
  2. Part 2How small teams and enterprises meet it 16 min
  3. Part 3Research and outreach you can stand behind 22 min
  4. Part 4Agents, agencies and the contact rules 24 min
  5. Part 5Discovery and records that quote the buyer 22 min
  6. Part 6Claims, questionnaires and business cases 24 min
  7. Part 7Forecasting on evidence 20 min
  8. Part 8Hands-on lab: small team choose one 22 min
  9. Part 9Hands-on lab: enterprise choose one 24 min
  10. Part 10Finish and submit your deliverable 20 min

Built for your size

The requirement is the same everywhere. How you meet it depends on who you have. You pick the lab that matches your organization.

Small team or early-stageA few sellers do everything, so short rules applied every time and a small answer library carry the load.
EnterpriseMany tools, an AI agent and agencies acting in the company's name, so a full tool register, contact metrics with targets of zero and third-party provenance checks are needed.

How you earn the certificate

Submit your finished deliverable, which is scored against a published rubric, and pass a short scenario quiz. Your certificate goes to your wallet and can be checked by anyone on the public register.

Ready to build your team's AI sales playbook?10 lessons, about 3 hours. Start whenever you're ready.
Join and enroll